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    • Terms & Conditions

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    Terms & Conditions

    Terms and Conditions

    Course validity will only start from date of course activation.

    In any case your course validity won’t be increased so make sure that you are completing your course in that period only.

    Course Re-Activation: Existing customer can request for course reactivation with following terms & conditions.

    Our video classes are provided with one time free activation of video classes. (May differ from situation to situation)

    Course Re-Activation: Existing customer can request for course reactivation with following terms & conditions.

    However, in many reason customer request for reactivation of course from one window laptop/mobile to another, or formatting of same laptop/mobile due to some reason or using activation code on wrong system like desktop or mac laptop/pc and many more case. In this case, we do help our customers in reactivating their course on same or different window laptop/mobile. However, this process requires re-generation of code from server and it costs money. Therefore, every reactivation of course has to pay Rs. 1000 (for change of laptop) and Rs.500 (for Format/Reset )by the customer for their any own reason of reactivation.

    Course reactivation doesn’t mean renewal of no. of views or renewal of video play time of classes. No extra views or play time is provided for your video classes in reactivation.

    There is no option to renew no. of views or play time of video classes. In this case, you have to purchase

    Refund And Cancellation Policy

    Our focus is complete customer satisfaction. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

    Customer can cancel or return or refund his/her order with the following terms & conditions:

    • Order will be cancelled or returned or refunded only for valid reasons.
    • If customer received order different than described in course description, If Our Team unable to run Software under valid Laptop Configurations with all efforts.
    • Refund will be initiated after receiving return shipment from the customer. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
    • Refund will be initiated after Adjustment of taxes and other charges.
    • No Refund/ No Cancellation once order is placed for any other reason mentioned above.

    Privacy Policy

    This Privacy Policy describes how Swapnil Patni Edutech Pvt Ltd ("we," "us," or "our") collects, uses, and discloses your personal information when you use our video courses and related services (collectively, the "Services").

    1. Information We Collect

    • Personal Information: Includes your name, email address, phone number, billing address, and payment information when you purchase a course.
    • Course Usage Data: Information about how you use our courses, such as your progress, videos watched, completion status, and activation dates.
    • Device and Technical Information: Includes details like operating system, IP address, device identifiers, and browser type.
    • Communication Data: Records of your communications with us, including support inquiries.

    2. How We Use Your Information

    • To Provide and Maintain Services: Delivering courses, tracking progress, and providing support.
    • To Process Transactions: Handling payments and order management.
    • To Communicate with You: Sending updates, announcements, and responses.
    • To Improve Our Services: Analyzing usage to enhance features and user experience.
    • For Security and Fraud Prevention: Safeguarding against fraud and unauthorized access.
    • To Comply with Legal Obligations: Meeting regulatory and legal requirements.

    3. How We Share Your Information

    • Service Providers: Third-party vendors helping with payments, hosting, and support—bound by confidentiality.
    • Legal Requirements: Disclosures required by law or governmental request.
    • Business Transfers: In case of mergers or acquisitions, your data may be transferred with notice.
    • With Your Consent: Sharing information at your direction or with your explicit approval.

    4. Data Security

    We use commercially reasonable measures to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute protection.

    5. Your Choices

    • Access and Update: You may request access or updates to your personal data by contacting us.
    • Marketing Communications: You can unsubscribe from promotional emails via provided links.

    6. Changes to This Privacy Policy

    We may update this policy occasionally. We will notify you by posting the updated version here and revising the "Last Updated" date. Please review it periodically.

    7. Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us at:

    Email: contact@swapnilpatni.com